Lux Heritage Sweater

Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Your order will be shipped within 4-9 business days from the date of purchase.
• Please note that business days do not include weekends or holidays.

Refund Requests

• Returns accepted for 30 days
• Free return shipping

We stand behind the quality of our products and your satisfaction. That’s why we offer a 100% money-back guarantee within 30 days of receiving your order—no questions asked.

• If for any reason you’re not completely satisfied with your purchase, simply email us at info@allaora.com.
• Our team will guide you through the process and ensure a smooth and hassle-free refund.
• Whether it’s a sizing issue, a change of heart, or any other r

As a family owned and operated business, we are proud to have served over 23,000+ happy customers around the globe, and look forward to serving you too!

Our customer service email team is always available to help you out if you need any assistance!